Friends Provident heritage contact details - Friends Life
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Friends Provident heritage contact details

For information on your Friends Provident heritage life policies and pension policies taken out before 2001 please contact us quoting your policy number.

If your pension policy was taken out after 2001, please go to the stakeholder scheme contact details.

Telephone

0845 602 9199
(from the UK)

+44 (0) 1392 842244
(from Overseas)

Post

Friends Life
PO Box 1550
Salisbury
Wiltshire
SP1 2TW

Or email us using our secure online form
 

Telephone lines are available Mon-Fri 08:30 to 18:00 UK times. The cost of a UK call is 2p per minute daytime and 0.5p during the evening from a BT landline. Mobile charges may vary.

The overseas telephone lines are open Mon-Fri 09:00 to 17:00 UK times.

Customer complaints

If you have a complaint about a product you have bought from us, please contact the Service Complaints Team using the details below.

Telephone: 0845 266 3063
Email: cs.sit@friendslife.co.uk
Postal address: Service Complaints Team
PO Box 1550
Milford
Salisbury
Wiltshire
SP1 2TW