Compliance

Friends Life Limited (FLL) and Friends Life and Pensions Limited (FLPL) are Friends Life companies (new window) and are authorised and regulated by the Financial Services Authority (new window).

All policy holders are protected by the Financial Services Compensation Scheme (new window).

Complaints

If you have a complaint about a product you have bought from us, please contact us.

Complaints we cannot settle may be referred to the Financial Services Ombudsman (new window).